Maximum Video Call Participants

While VSee is technically capable of supporting up to 32 concurrent meeting participants, in reality, this would almost never happen due to network and CPU limitations.  

Indeed, many users will have quality issues with as few as 6 users in a call, so we typically recommend that you limit your group calls to 3-6 participants. 

This is because VSee connections are encrypted and transferred only peer to peer, so the bandwidth required scales directly with the amount of users in the call.

For example, for a default resolution video call, VSee requires approximately 250 Kbps upload/download bandwidth per video.  Therefore, a user who wants to have a 10-person call will need a minimum bandwidth of 250 Kbps * 10 callers, which equals 2.5 Mbps of bandwidth. 

Moreover, this means that each person in that call will need to have that much available bandwidth.

It's also helpful to know that most ISP providers give you lower upload speeds and higher download speeds, so you may think you have plenty of bandwidth, when it's only your download speed that is sufficient.

You can check how much bandwidth you are using by opening the Settings-->Network Statistics window (Control-I) when in a call, and checking the "Sending" field.

VSee will automatically scale down A/V quality when it notices that it can not send all its data to all users. This might sometimes appear as a sudden blurriness.

Hence, if everyone is on a great network and fast computers, it is completely possible to do larger groups calls.  In fact, we regularly have 8-15 callers during our weekly staff meetings.  

Tips and Tricks

In order to make sure you have a good experience during a large group call, you may try the following tips:

  • Have participants with low upload bandwidth mute their video. 
  • Mute your audio while not talking (but don't forget to unmute when you need to).
  • If you are sharing an application, consider sharing only the relevant areas by making it smaller.
  • Make sure no other applications (or devices on your network) are using up bandwidth (downloading, streaming media, etc.)
  • Plug in a network cable if your are on Wifi.

 

 

 

Have more questions? Submit a request

0 Comments

Article is closed for comments.