VSee System Requirements

Software

  • VSee Messenger download - sign up for an account at vsee.com

Hardware - Video & Audio devices

  • webcam: built-in or HD/PTZ webcam (see http://vsee.com/blog/best-webcams-video-calling-review/ )
  • microphone: built-in mic & speakers or Jabra 410 Speakerphone
  • earbuds (optional in case of echo issues)

Interfaces

  • USB
  • HDMI for MRI and X-ray (AverMedia Game Broadcaster HD C127)

Internet connection

  • Minimum 200 kbps upload and download required (500 kbps recommended)

Operating Systems

  • Android:

Android 4.4 Kitkat or later

NEON compatible ARM processor or x86 processor

Dual core CPU

Recommendations:

  • Samsung Galaxy S5, Galaxy S6, Galaxy S7
  • HTC One M8, HTC One M9+
  • Nexus 5, Nexus 5X, Nexus 6P
  • iOS:

iOS 9 or later

iPad 2 or newer

iPad Mini 1st generation or newer

iPhone 4S or newer

  • Mac:

OS X 10.10 or later

*Known compatibility issues with OS X version for Mac: https://vsee.zendesk.com/entries/24465931-Known-Mac-Compatibility-Issues

 

  • Windows:

Windows 7 or later. Windows XP/Vista can use an old version of the client. Contact support@vsee.com for details.

2GHz single-core CPU for up to 3-way calls; dual-core CPU for larger meetings

i5 or i7 CPU is recommended for group video calls

*VSee only works on Windows Surface tablet with full Windows OS.

 

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