We get that it’s important for doctors to make sure they receive their calls. After all, isn’t that why pagers are still being used by doctors today?
Aside from the standard doorbell notification sound that providers will hear when a patient enters a waiting room (more info below), providers are also sent a Priority Message alert.
To turn on/off the doorbell sound, please click on the doorbell icon located on the upper right corner of your dashboard.
When a priority message is sent, it will show up on all your devices that are logged into VSee and the continuous notifications will end once the message is acknowledged on any one of the devices.
The priority message shows up as a highlighted orange text bubble along with a flashing banner and a special ring tone. The ring tone will continue every 20 seconds until the receiving provider acknowledges the alert.
To stop the alert, simply tap on the flashing orange banner to close it.
Please contact us at firstname.lastname@example.org to enable/disable the Priority Messaging feature for your Clinic.